Cross-Post from my article on VentureBeat.com With the rise of AI, voice, and more generally language-driven technologies — like chatbots, Siri, and Amazon Echo — conversational user interfaces (CUI) have a chance of becoming the next major technology platform after mobile. The field of conversational UI holds a lot of promise in terms of how […]
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SpeechTEK 2017, Washington, District Of Columbia
— The Einstein Memorial – National Academy of Sciences, 2101 Constitution Ave NW, Washington, DC 20418 “New uses of speech technologies are changing the way people interact with companies, devices, and each other. Speech frees users from keyboards and tiny screens and enables valuable, effective interactions in a variety of contexts.” Clearly focused, SpeechTek 2017 was intended […]
The Path to the CUI is Heavily Mined and Booby-Trapped
Cross-Post from my article in Chatbots Magazine The concept of the Conversational User Interface (CUI) is not really new. Wolfgang Wahlster of the German Research Center for AI, DFKI, wrote 12 years ago in his paper on Conversational User Interfaces: “Conversational user interfaces allow various natural communication modes like speech, gestures and facial expressions for […]
AI World Conference
The AI World Conference and Expo took place from November 7th to 9th at the Parc 55 Hotel in San Francisco. DIGITAL ASSISTANTS AND BOTS William Meisel, Ph.D., president, TMA Associates, led a 1/2 day seminar and provided insights and analysis on how to determine, which applications are best used for Digital Assistants and Bots communicating […]
The Conversational User Interface is a Minefield
Cross-Post from my article on Medium The path to an acceptable Conversational User Interface is heavily mined and booby-trapped. Let’s not fall into the IVR trap, but create a humanized and personalized user experience. [IVR – Interactive voice response is a technology that allows a computer to interact with humans through the use of voice […]