Onward to Conversational Applications

Conversational Interaction Conference, Apr 2022, San Jose, CA

When in the nineties, companies started publishing their websites, they needed people with a new skill set: Webmasters. Today, this dated job title has morphed into a broad field of tech employment, including graphic design, search engine optimization, and content strategy. The separation of concerns has led to a better and faster process of building modern web experiences.

This talk explores how much of this can already be observed in the development process of Conversational and Voice User Interfaces and how a new approach to API design may make the “Webmasters for VUI” obsolete. Shallow CUIs and VUIs are today’s goofy static web pages that need to be replaced by full-blown conversational applications.


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