Cross-Post from my article in Chatbots Magazine The concept of the Conversational User Interface (CUI) is not really new. Wolfgang Wahlster of the German Research Center for AI, DFKI, wrote 12 years ago in his paper on Conversational User Interfaces: “Conversational user interfaces allow various natural communication modes like speech, gestures and facial expressions for […]
Technology
Conversational Interaction Conference
The CI-Conference is the successor of the Mobile Voice Conference, and like its predecessor, organized by Bill Meisel and AVIOS (Applied Voice Input Output Society). The two day conference (1/30-31) ran like clockwork at the Westin in San Jose, had a keynote, two keynote panels, and 26 sessions. What makes this conference unique, is how it balances academia and […]
AI World Conference
The AI World Conference and Expo took place from November 7th to 9th at the Parc 55 Hotel in San Francisco. DIGITAL ASSISTANTS AND BOTS William Meisel, Ph.D., president, TMA Associates, led a 1/2 day seminar and provided insights and analysis on how to determine, which applications are best used for Digital Assistants and Bots communicating […]
The Conversational User Interface is a Minefield
Cross-Post from my article on Medium The path to an acceptable Conversational User Interface is heavily mined and booby-trapped. Let’s not fall into the IVR trap, but create a humanized and personalized user experience. [IVR – Interactive voice response is a technology that allows a computer to interact with humans through the use of voice […]
Mobile Voice Conference 2016
The Applied Voice Input Output Society (AVIOS) and TMA Associates organize the annual Mobile Voice Conference, which this year took place at the Westin in San Jose, California on April 11 and 12. Recognizing that speech recognition, speech synthesis, as well as language interpretation has matured, the Mobile Voice Conference 2016 focused on Language User Interfaces and explored trends […]