Carlsbad Cubes Wolf Paulus

life

Why I think newegg sucks
By Wolf Paulus <wolf@wolfpaulus.com>

Posted Wednesday, June 20th, 2007

Old Egg Arguably, we are buying not all that much hardware components and gadgets, still considering all the memory modules, hard-drives, USB-Flash drives, SD-Cards, Arduino Boards, routers, etc. it surely adds up.
Frys is still a place I really enjoy going to but most of the above-mentioned things are purchased from online e-commerce companies such as buy.com, newegg.com, mwave.com etc., among which I had always favored newegg - until yesterday that is.
I had ordered a memory upgrade for a Laptop, a standard 1GB • 200 PIN • PC5300 667MHz • DDR2 SO-DIMM and while the price was not the lowest, I considered newegg a trusted source, worth the few extra bucks.

Old Egg


Unfortunately, the memory did not work. After plugging it in, the notebook beeped twice but refused to boot. After a couple more equally unsuccessful attempts, including reseeding the memory, switching modules etc., I gave up and notified newegg of the broken part. What I hadn't realized until then was that at newegg even broken parts are subject to a 15% restocking fee.

Old Egg

$62.89 - $49.80 refund + $1.30 shipping cost for the return = $14.39

Having paid 14 bucks for a brocken SO DIMM plus a trip to the local post office makes it highly unlikely that I will be purchasing from newegg again any time soon.

Now let's just hope they don't mean the restocking fee literally or somebody else will (due to the very same memory module) go through the same process. Thinking of it, could circulating broken chips and charging restocking fees be a valid business model? Hm..


Disclosure: This blog is written and edited by me, it contains my words and my opinions only, and does not contain any content which might present a conflict of interest.
I am not compensated to provide opinion on products, services, websites and various other topics. This blog does not accept any form of cash advertising, sponsorship, or paid topic insertions. However, I will and do accept and keep free products, services, and other forms of compensation from companies and organizations. All advertising is in the form of advertisements generated by a third party ad network and identified as such.
I will only endorse products or services that I believe, based on my expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

Published on: Wednesday, June 20th, 2007  •  Category: [life]

Article URL : http://wolfpaulus.com/journal/life/newegg.html